With a proven track record supporting industry leaders like Google, a powerhouse in tech innovation, WestRock, a global leader in packaging solutions, and progressive educational institutions, I bring a unique blend of strategic program management and hands-on technical expertise to deliver impactful results. Driven by a passion for problem-solving and innovation, I’m committed to crafting pioneering solutions that not only meet today’s challenges but also shape the future of technology.
Personal Project (Completion: January 2025)
My personal project focuses on developing a complete full-stack application independently. I am managing both front-end and back-end components, working through the entire development lifecycle from design to implementation. This project highlights my growing expertise in building seamless, end-to-end solutions and deepening my technical skills across multiple technologies.
Group Project (Completion: January 2025)
In collaboration with a team, I am contributing to a full-stack application that spans the complete development process. My role involves active participation in planning, coding, and testing, applying agile methodologies to ensure a streamlined workflow. This group project emphasizes my ability to work effectively in a team, employ problem-solving strategies, and create user-centered applications.
Interactive Data Dashboard Project in Tableau Desktop
Role: Data Analyst
Overview: Developed an interactive data dashboard in Tableau Desktop to enable stakeholders to explore trends, analyze key metrics, and answer critical business questions. This project aimed to make complex data accessible and actionable through effective visual storytelling.
Technologies Used: Tableau Desktop, SQL, Excel for data preprocessing
Scope and Challenges:
Solution/Approach:
Outcome: Delivered a polished, interactive dashboard that enhanced data accessibility and facilitated strategic decision-making. This project demonstrates proficiency in Tableau and a strong understanding of the data workflow, from data preparation to interactive design, empowering stakeholders with actionable insights.
RAG-Based Chatbot for Customer Support
Role: Developer
Overview: Developed a chatbot to improve customer support by answering frequently asked questions using real-time information from a knowledge base.
Technologies Used: Google Dialogflow, Python, Google Sheets
Scope and Challenges:
Focused on training the chatbot to handle common customer queries accurately.
Managed challenges in refining intents and responses based on test feedback.
Solution/Approach:
Outcome: Successfully built a chatbot that demonstrated practical applications of conversational AI, enhancing customer support capabilities.
ServiceNow Loaner Vehicle Inventory and Request Management System
Role: ServiceNow Developer
Overview: Developed a loaner vehicle inventory and request management system within ServiceNow to streamline asset tracking, manage vehicle reservations, and enhance efficiency in the request process.
Technologies Used: ServiceNow (tables, forms, Flow Designer)
Scope and Challenges:
Solution/Approach:
Outcome: The system effectively managed inventory and streamlined the loaner vehicle request process, showcasing ServiceNow configuration skills and Flow Designer automation for asset and request management. This project provided hands-on experience with ServiceNow’s Flow Designer, enabling efficient handling of asset tracking and request approvals.
Security Monitoring with Splunk
Role: Cybersecurity Analyst
Overview: Set up a basic security monitoring system using Splunk to detect and alert on unusual login activities.
Technologies Used: Splunk, basic Python scripting
Scope and Challenges:
Solution/Approach:
Outcome: Demonstrated hands-on experience with Splunk for security monitoring, enabling real-time threat detection and basic SIEM operations.
WordPress Website Build for Nonprofit
Role: Project Manager | Developer
Overview: Built a WordPress website for a nonprofit organization during a hackathon, with an emphasis on accessibility, simplicity, and user engagement to support the nonprofit’s mission and connect with its community.
Technologies Used: WordPress, Elementor, basic HTML/CSS
Scope and Challenges:
Solution/Approach:
Outcome: Delivered a polished, accessible website under tight hackathon deadlines, showcasing skills in web design, nonprofit project management, and WordPress development. The site supported the nonprofit’s goals by enhancing its digital presence and making it easy for users to get involved.
Healthy Habit Dice App Development
Role: Developer
Overview: Developed a prototype app called “Healthy Habit Dice,” designed to help users build wellness routines through randomized habit suggestions. The app encourages users to incorporate healthy habits into their daily routines by “rolling” for a new activity each day.
Technologies Used: Adalo, basic Firebase integration
Scope and Challenges:
Solution/Approach:
Outcome: Created a functional prototype that showcased no-code development skills and the ability to design engaging wellness experiences through an interactive app.
As a writer and editor for training materials, social media content, and career resources, I bridge opportunity gaps and empower individuals in their professional journeys.
Overview: Developed a leadership program that equipped 3,500 women with tools to drive impactful change in their communities. Led a team of 18 in program execution and co-wrote a comprehensive curriculum, covering key areas like public policy, board readiness, inclusive leadership, marketing, and essential leadership skills—fostering a generation of socially-minded, capable leaders. Recognized with the Committee of the Year Award for outstanding program impact and team leadership.
Description: Managed the planning, execution, and evaluation of the JLA Leadership Institute, a program designed to develop leadership skills among over 3,500 women. The initiative included workshops, speaker events, and networking sessions, aimed at empowering members with practical leadership techniques.
Steps Involved:
Skills Highlighted: Project planning, stakeholder management, event coordination, curriculum development, and program evaluation.
Tools Used: Trello for project tracking, Membership website for event registration, Google Forms for feedback collection, and Microsoft PowerPoint for workshop materials.
Outcome: Successfully developed a leadership development program that improved members’ leadership skills, with a 40% increase in positive feedback on leadership readiness.
An eLearning solution designed to empower students from all backgrounds with interview skills that open doors to impactful internship opportunities.
Atlanta, GA, USA [Prefer remote opportunities]